Frequently asked questions
- Is IYKYK Travel a travel agency?
- IYKYK Travel is a travel curation and concierge service. Standard flight, hotel, car, and cruise bookings are fulfilled through our travel partner network; fully custom itineraries are built directly by our concierge team.
- Do prices cost more when I book through IYKYK Travel?
- No. Searches route to our partner's standard pricing. We're compensated through an affiliate commission that doesn't add anything to what you pay.
- How does the bespoke concierge service work?
- Submit a request through our bespoke page with your destination, dates, budget, and what matters most to you. Our concierge team follows up directly with tailored options, rather than a generic quote.
- Can I cancel or change a booking made through the site search?
- Since these bookings are completed with our booking partner, changes and cancellations follow their and the relevant airline, hotel, or rental provider's policies. Bespoke bookings are handled directly by our concierge team according to each provider's terms.
- Do you handle international trips and visas?
- We can advise on entry requirements as part of a bespoke itinerary, but visa applications and travel documentation remain the traveler's responsibility. Always confirm current entry requirements with the relevant embassy or consulate before booking.